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Omnicare,
Inc. and its affiliated entities (collectively "Omnicare") use
health information about you for treatment, to obtain payment for treatment,
to evaluate the quality of care you receive, and for other administrative
and operational purposes. Your health information is contained in a medical
record that is the physical property and responsibility of Omnicare.
Your Health
Information Rights:
You have
the following rights with respect to health information about you.
Right
to Copy of Notice of Privacy Practices. You have the right to
a paper copy of our Notice of Privacy Practices at any time. To obtain
a copy of our current Notice of Privacy Practices, please contact your
local Omnicare location or Omnicare’s Chief Privacy Officer at the address
or phone listed below.
Right
to Inspect and Copy. You have the right to inspect and/or obtain
a copy of the health information about you that we maintain in certain
groups of records that are used to make decisions about your care. Your
request must be in writing. If you request a copy of your health information,
we will charge you a fee to cover the costs of copying and mailing the
information. In certain very limited circumstances, we may deny your request
to inspect and copy your health information. If you are denied access
to your health information, we will explain our reasons in writing. You
have the right to request that another person at Omnicare review the decision
. We will comply with the outcome of the review. For information about
this right, see 45C.F.R. § 164.524.
Right
to Amend. If you feel that health information about you that we
maintain in certain groups of records is inaccurate or incomplete, you
have the right to request that we amend the information. You have the
right to request an amendment as long as we maintain the information.
Depending on the nature of your request, we may ask that you submit it
in writing and include a reason supporting the request. In certain circumstances,
we may deny your request to amend your health information. If your request
for an amendment is denied, we will explain our reasons in writing. You
have the right to submit a statement explaining why you disagree with
our decision to deny your amendment request. We will share your statement
when we disclose health information about you that we maintain in certain
groups of records. For more information about this right, see 45 C.F.R.
§ 164.526.
Right
to an Accounting of Disclosures. You have the right to request
an accounting or detailed listing of certain disclosures of your health
information. The time period covered by the accounting is limited. Your
request must be in writing. If you request an accounting more often than
once every twelve (12) months, we may charge you a fee to cover the costs
of preparing the accounting. For more information about this right, see
45 C.F.R. § 164.528.
Right
to Request Restrictions. You have the right to request a restriction
or limitation on the health information about you that we use or disclose.
Your request must be in writing. Please be aware that we are not required
to agree to your request for restrictions. If we agree to your request
for a restriction, we will comply with it unless the information is needed
for emergency treatment. For more information about this right, see 45
C.F.R. § 164.522.
Right
to Revoke Authorization. You have the right to revoke your authorization
to use or disclose health information, except to the extent that action
has been taken in reliance upon your authorization. Your request must
be in writing.
Right
to Request Alternative Method of Contact. You have the right to
request that we communicate with you about medical matters in a certain
way or at a certain location. Your request must be in writing. We will
agree to the request to the extent that it is reasonable for us to do
so. For example, you may request that we use an alternative address for
billing purposes. For more information about this right, see 45 C.F.R.
§ 164.522(b).
Complaints
If you
believe your privacy rights have been violated, you may complain to Omnicare
and to the Department of Health and Human Services. You may make a complaint
to us by contacting Omnicare’s Chief Privacy Officer at the address or
phone listed below. You will not be retaliated against for filing a complaint.
Omnicare’s
Obligations
Omnicare
is required to:
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maintain
the privacy of protected health information;
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provide
you with this Notice of our legal duties and privacy practices with
respect to your health information;
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abide
by the terms of the Notice of Privacy Practices currently in effect;
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notify
you if we are unable to agree to a requested restriction on how your
health information is used or disclosed;
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accommodate
reasonable requests you may make to communicate health information
by alternative means or at alternative locations;
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obtain
your written authorization to use or disclose your health information
for reasons other than those identified in this Notice and permitted
by law; and
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comply
with your state’s laws if they provide you with greater rights over
your health information or provide for more restrictions on the use
or disclosure of your health information.
Omnicare
reserves the right to change the terms of this Notice, our privacy practices,
and to make the new provisions effective for all protected health information
we maintain. You may contact your local Omnicare location or Omnicare’s
Chief Privacy Officer at the address or phone listed below to obtain a
revised Notice of Privacy Practices.
Uses
or Disclosures of Your Health Information
Treatment.
We may use and disclose health information about you to provide you with
pharmaceutical care or other medical treatment or services. To this end,
we may communicate with other health care providers regarding your treatment
and coordinate and manage your health care with others. For example, information
related to your treatment may be obtained by a health care provider, such
as a pharmacist, nurse, respiratory therapist, or other person providing
health services to you, and will be recorded in your medical record. This
information is necessary for health care providers to determine what treatment
you should receive. Health care providers also may record actions taken
by them in the course of your treatment and note how you responded to
the actions
Payment.
We may use and disclose health information about you to others for purposes
of receiving payment for treatment and services that you receive. For
example, a bill may be sent to you or a third-party payor, such as Medicare,
an insurance company, or a health plan. The information on the bill may
include information that identifies you, your diagnosis, and treatment
or supplies used in the course of your treatment. In some instances, we
may disclose health information about you to an insurance plan before
you receive certain health care products or services, to determine whether
the insurance plan will pay for the particular product or service.
Health
Care Operations. We may use and disclose health information about
you for administrative and operational purposes. Members of the risk management
or quality improvement teams may use health information about you to assess
the care and outcomes in your case and others like it. The results will
be used internally to continually improve the quality of care for all
patients. For example, we may combine medical information about many patients
to evaluate the need for new products, services, or treatments. We may
disclose information to health care professionals, students, and other
personnel for review and training purposes. We also may combine health
information we have with other sources to see where we can make improvements.
We may remove information that identifies you from this set of health
information to protect your privacy and to allow others to use the information
to study health care without learning the identity of the specific patients.
We may
also use and disclose medical information to:
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evaluate
the performance of our staff and your satisfaction with our services;
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learn
how to improve our facilities and services;
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determine
how to continually improve the quality and effectiveness of the health
care we provide; and
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conduct
training programs or review competence of health care professionals.
Organized
Health Care Arrangement. An organized health care arrangement
is a clinically integrated care setting in which individuals typically
receive health care from more than one health care provider. We may participate
in organized health care arrangements with long-term care facilities,
hospice, or other health care facilities in connection with the services
we furnish to patients in such settings. Health information may be shared
between the participants in the organized health care arrangement for
the health care operations of the arrangement.
Individuals
Involved in Your Care or Payment for Your Care. We may release
health information about you to a family member or friend who is involved
in your medical care. We also may give information about you to someone
who helps pay for your care. If you do not specifically inform us of individuals
who are to be excluded from involvement in your care or payment for your
care, we will assume that we have your permission to release health information
about you to family and friends as provided above. In addition, we may
disclose health information about you to an entity assisting in a disaster
relief effort (such as the Red Cross) so that your family can be notified
about your condition, status, and location
Business
Associates. We provide some services through contracts with business
associates, such as accountants, consultants, and attorneys. When such
services are contracted, we may disclose health information about you
to our business associates so that they can perform the tasks that we
have assigned to them. To protect your health information, we require
the business associate to appropriately safeguard health information about
you.
Appointment
Reminders. We may use health information about you to provide
appointment or prescription reminders.
Alternative
Treatments. We may use health information about you to provide
you with information about alternative treatments or other health-related
benefits and services that may be of interest to you.
Future
Communications. We may communicate with you via newsletters, mailings,
or other means regarding treatment options, health-related information,
disease-management programs, wellness programs, or other community-based
initiatives or activities in which we are participating.
Required
by Law. We may use and disclose health information about you as
required by federal, state, or local law. For example, we may disclose
health information for the following purposes:
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for
judicial or administrative proceedings pursuant to legal authority;
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to
report information related to victims of abuse, neglect, or domestic
violence; and
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to
assist law enforcement officials in their law enforcement duties.
Public
Health: We may use or disclose health information about you for
public health activities such as assisting public health authorities or
other legal authorities to prevent or control disease, injury, or disability,
or for other health oversight activities.
Research.
We may use or disclose health information about you for research purposes
under certain circumstances. For example, we may disclose health information
about you to a research organization if an institutional review board
or privacy board has reviewed and approved the research proposal, after
establishing protocols to ensure the privacy of your health information.
Health
and Safety. We may use or disclose health information about you
to avert a serious threat to your health or safety or any other person
pursuant to applicable law.
Medical
Examiners and Others. We may use or disclose health information
about you to medical examiners, coroners, or funeral directors to allow
them to perform their lawful duties. If you are an organ or tissue donor,
we may use or disclose health information about you to organizations that
help with organ, eye, and tissue donation and transplantation.
Food
and Drug Administration (FDA). We may use or disclose health information
for purposes of notifying the FDA of adverse events with respect to food,
supplements, product, and product defects, or post marketing surveillance
information to enable product recalls, repairs, or replacements.
Information
Not Personally Identifiable. We may use or disclose health information
about you in ways that do not personally identify you or reveal who you
are.
Government
Functions. We may use or disclose health information about you
for specialized government functions, such as protection of public officials,
national security and intelligence activities, or reporting to various
branches of the armed services.
Workers
Compensation. We may use or disclose health information about
you to comply with laws and regulations related to workers compensation.
Correctional
Institutions. If you are an inmate of a correctional institution
or under the custody of a law enforcement official, we may use or disclosure
health information about you. Such information will be disclosed to the
correctional institution or law enforcement official when necessary for
the institution to provide you with health care and to protect the health
and safety of others.
Affiliated
Covered Entity. We are part of an affiliated covered entity with
other entities that are under common ownership or control. The affiliated
covered entity treats itself as a single entity for purposes of using
and disclosing health information about you.
Contact
Information
If you
have any questions, requests, or concerns about your Omnicare-related
health information rights or our use and disclosure of health information,
please contact: Chief Privacy Officer, Omnicare, Inc., 1600 RiverCenter
II, 100 East RiverCenter Blvd., Covington, Kentucky 41011
Toll
Free Phone: 1-(888) 536-1503. Prepared for Omnicare’s
patients, effective April 14, 2003
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